We are seeking an Account Manager to join our Client Services team based in Filleigh, North Devon. This role is part of our B2B team, where you will be the primary point of contact for our Clients, collaborating closely with all departments across Bray Leino.
As an Account Manager, you will oversee some of our largest and most dynamic global B2B accounts. The work is varied, covering everything from internal communications to global events. A passion for all aspects of B2B marketing and a commitment to delivering high-quality results will set you up for success in this role.
You will play a vital role in building and maintaining strong relationships with Clients, ensuring a creative and exceptional service experience. Organisational skills, motivation, and a genuine enthusiasm for the industry are essential.
• Building and maintaining strong Client relationships and to be the first point of contact for the Client on day-to-day matters
• Providing team support across the business to ensure that we meet our deliverables
• Present (verbally and in writing) the Agency's proposals and recommendations effectively, logically, and concisely
• Negotiating and gaining approval from the Client for all projects and creative work and to ensure that work is carried out to the agreed brief
• Ensuring all paperwork (budgets, timing plans, briefs, creative statuses etc.) is maintained accurately and kept up to date
• The day-to-day budget management, monitoring all job costs, and obtaining approval before spend is committed
• Accountability for ensuring that creative work presented to the Clients is to quality, time and cost
• Ensuring the appropriate trafficking of all projects through the production process
• Maintaining up to date knowledge of all aspects of marketing - including new media, techniques, and research tools
• Experience in an advertising agency or a similar client-facing role would be advantageous.
• Demonstrate a commitment to achieving results, strong interpersonal skills, attention to detail, and the ability to adapt to changing circumstances.
• Approach challenges with a solutions-focused mindset, maintaining strong Client relationships and a professional attitude.